Referrals & Intake
How to refer a client to a PDS program, what information is needed, and where to send the completed referral.
Client and referral documents in one place. Complete a form online where available, or download the printable version. Need help? Call (612) 332-9124.
Topic-by-topic reference material for PDS staff, clients, and partners. Each topic includes the PDS documents that belong to it — complete a form online where available, or open and download the printable version. Topics marked in development are placeholders for training we are still preparing.
17 topics
How to refer a client to a PDS program, what information is needed, and where to send the completed referral.
Client rights under Minnesota law, how PDS informs clients of their rights, and where clients can report concerns.
How grievances are filed, acknowledged within 3 business days, resolved within 15 business days, and reviewed.
Requirements and service expectations for PDS licensed 245D home and community-based services.
What PDS transitional housing support covers and how referrals for the program are accepted.
Recommending increased ARMHS service frequency and documenting the skill areas a client needs support with.
Handling protected health information and using authorizations correctly before sharing information.
Collecting client feedback on staff communication, service quality, and respect for client rights.
Recording services accurately and on time, including MHP service documentation.
Supporting client choice and participation in planning. Training material is being prepared.
In developmentRecognizing and reporting suspected maltreatment of vulnerable adults. Material is being prepared.
In developmentDocumenting and reporting incidents. Material is being prepared.
In developmentResponding to client crises and emergencies. Material is being prepared.
In developmentSafe medication support practices. Material is being prepared.
In developmentServing PDS communities respectfully across languages and cultures. Material is being prepared.
In developmentStaff and client safety in the community and in the home. Material is being prepared.
In developmentOnboarding overview for new PDS staff. Material is being prepared.
In developmentTimesheets, service documentation, and internal compliance paperwork are stored securely and are not publicly available. PDS staff can sign in to the portal to open them.
Staff sign in